Privacy statement

In the provision of our services in our Centre we will process your personal data. To inform you how we deal with your personal data, we have this privacy statement.

Contact details

The personal data are processed by:

Ayurveda Het Instituut

Franca Ficchi

Hippocrateslaan 40

9728 HJ Groningen

Chamber of Commerce: 01127002


Obtain personal data

If you use our services provide us your personal information to provide you these services. That could, for example, during a call, through our website, via email, by telephone or otherwise. Also we may obtain your personal information by third parties in the context of the treatment.

Personal data

We process the following categories of personal data:

  • Name and address details
  • Contact details, such as e-mail and phone numbers
  • Date and place of birth
  • Genus
  • Social security number (not required)
  • Work experience
  • Competencies and areas of interest
  • Call reports
  • Contents of communications


We process this personal data for various purposes, such as:

  • Maintaining contact;
  • The offer of a personal treatment;
  • A good and efficient services;
  • Management of the client base;
  • The performance of administrative acts, such as planning;
  • Improve the service;
  • Reporting and analysis for accountability to clients and improvement of the services;
  • Billing;
  • Collection of fees and taking of debt collection measures;
  • Marketing;
  • Fulfilment of legal obligations;
  • The conduct of litigation;

On which the processing is based

Your personal data are processed to give effect to the agreement with you with respect to the treatment. Also, your personal data are processed in order to comply with a legal obligation, as for example obligations on the basis of tax law.

We also process personal data for the below listed interests:

  • The improvement of its services;
  • The protection of its financial interests;
  • Security and the management of its systems;

If personal data are processed on the basis of permission, will that be asked separately.

Provision to third parties

In the framework of our services can be provided to any third party personal data. For the aforementioned purposes use can be made of third party services, as our IT providers, test agencies or other third parties that are involved in the treatment. These third parties may only process your personal data for the aforementioned purposes. Your personal data would also can be provided in the context of a legal obligation or court order.

We will not provide your data for commercial or charity.

Transfer of your information outside the EEA

The EEA, the European economic area, consisting of the countries of the European Union, Liechtenstein, Norway and Iceland. Your personal data may be processed outside the EEA by our cloud provider.

Additionally, your data by third parties outside the EU are stored when using Google Analytics or Facebook in the contact with you. These parties are "EU-us Privacy Shield" certified, so they will stick to the European privacy regulations.

How long we keep your information

Your personal data will not be kept longer than necessary for the purposes outlined in this privacy statement are called. This means that your personal data be kept as long as they are needed to view the goals.

Certain data need to be stored longer, because we have to stick to legal hold obligations, as the fiscal data retention.

How we protect your data

We believe it is important that your personal data is protected against loss or unauthorized access of your personal information. That is why we have taken appropriate security measures.


Of the information collected about you be behavioral analysis. We do this to improve our service and to feedback and advice to clients through reports.

In addition, we combine the personal data from the various sources such as the website and app, in order to be able to offer you personalized offers and information.


On the website there may be in the future, cookies are used to improve online services. Through cookies, your IP address and the system information from your device processed. For more information about these cookies you can consult our (future) cookie statement.

Your rights

You have the right to send us a request access to your personal data. Upon receipt of your request you will receive within 1 month an overview of your personal data. If there turn out inaccuracies you may request your details, Supplement, to remove or to shield.

Also you can ask us to transfer your personal information or you can object to the processing of your personal data because of special personal circumstances.

Questions about this privacy statement or a request regarding the processing of your personal data you can send to:

Ayurveda Het Instituut

Hippocrateslaan 40

9728 HJ Groningen

If you have a complaint about the processing of your personal data please let us know. If you are not with us together come true, then you have the right to complain to the privacytoezichthouder, the authority personal data. You can contact the authority personal data.

Privacy statement changes

This privacy statement may be modified by us. New versions are always published on the website. We therefore recommend that you consult this statement, to be informed of changes.

This privacy statement was last updated on 14-02-2019